Question 1

What is NaamJapa?

Accepted Answer

NaamJapa is a digital chanting counter designed for devotees who practice mantra japa. It helps you count malas, track your daily practice, set goals, and build consistency — all from your phone or desktop browser.

Question 2

Do I need to create an account to start chanting?

Accepted Answer

Yes, a free account is required. Creating an account takes less than a minute and allows your chanting data to be saved, synced across devices, and tracked over time.

Question 3

Is NaamJapa free to use?

Accepted Answer

Yes! The Arambh (free) plan lets you try NaamJapa with basic chanting and limited stats. However, it is designed as a try-before-you-subscribe experience with very limited features. Switch to a paid plan and your data is safely stored in the cloud, so you never lose your progress.

Question 4

What does "108" mean? Why is it the default mala size?

Accepted Answer

In Hindu and Buddhist traditions, 108 is considered a sacred number. A traditional japa mala has 108 beads, and one full cycle of the mala is called completing one mala. NaamJapa defaults to 108 but you can customize your mala size in settings.

Question 5

What is a "mala" in NaamJapa?

Accepted Answer

A mala represents one full cycle of chanting — by default, 108 counts. When you complete 108 chants (or your custom mala size), that counts as one mala. Your progress is tracked in both individual chants and completed malas.

Question 6

What counting modes are available?

Accepted Answer

NaamJapa offers multiple counting modes: Manual Tap (tap once per chant), Manual Swipe (continuous swipe counting), Auto mode (timer-based counting at your calibrated pace), Camera mode (hand gesture detection using your camera), and Freestyle Japa (continuous counting without a fixed mala size).

Question 7

What is Freestyle Japa?

Accepted Answer

Freestyle Japa lets you chant continuously without being bound to a fixed mala size. Instead of stopping at 108, your counter keeps going. It is ideal for long, uninterrupted chanting sessions where you want to stay in the flow.

Question 8

How does Camera mode work?

Accepted Answer

Camera mode uses your device's camera to detect hand and finger movements. After a quick calibration, each pinch or finger tap gesture is counted as one chant — allowing completely hands-free counting.

Question 9

What is Discreet mode?

Accepted Answer

Chanting is deeply personal, and not everyone wants it to be visible. With Discreet mode on your phone, nobody can guess — the entire screen stays black while your mantra is counted silently in the background. Whether you are at work, on the bus, or in a meeting, your practice stays completely private.

Question 10

If my chanting started at 11:58 PM and ended at 12:01 AM, which date is it counted for?

Accepted Answer

The mala is always counted for the date when you started chanting it, not when you finished. NaamJapa uses your local timezone to determine date boundaries, so the date shown will always match your wall clock.

Question 11

Can I set daily chanting goals?

Accepted Answer

Yes! You can set a daily goal for the number of malas or chants you want to complete. Your progress is shown on the counter screen and dashboard, helping you stay consistent with your practice.

Question 12

Can I set reminders for my practice?

Accepted Answer

Yes, premium plans include customizable reminders. You can set specific times to be reminded to chant, helping you build a regular sadhana routine.

Question 13

Can I customize the counter with my deity's image?

Accepted Answer

Yes! Premium plans allow you to set a custom background image for your chanting screen. Many devotees choose an image of their Ishta Devta (chosen deity) to create a more immersive and personal experience.

Question 14

What sounds and feedback options are available?

Accepted Answer

NaamJapa supports haptic vibration on each count, a sound on mala completion, and optional bead click sounds. You can enable or disable each of these independently in your japa settings.

Question 15

Will the app lag on my phone during long sessions?

Accepted Answer

No. NaamJapa's counter is specifically engineered for performance, ensuring smooth, lag-free counting even during 30+ minute sessions on older devices.

Question 16

What is Sacred Canvas?

Accepted Answer

Sacred Canvas is a calming visual background where sacred names flow gently down the screen while you chant — supporting remembrance without distraction. You can choose which names appear, and the colors and pace create a peaceful, immersive atmosphere.

Question 17

Is my chanting data safe?

Accepted Answer

Yes. Your data is saved locally on your device first and then synced to our secure servers. Even if you lose internet connection mid-session, your counts are preserved locally and will sync when connectivity returns.

Question 18

Can I use NaamJapa offline?

Accepted Answer

If you are already signed in, you can continue chanting without an internet connection. However, some features like stats, goals, and reminders will not be available as they need a connection to work. Your chanting data will be saved to the cloud automatically as soon as you come back online.

Question 19

Can I access my data on multiple devices?

Accepted Answer

Yes. Once your data syncs to the server, you can log in from any device and see your complete chanting history, stats, and progress. The sync happens automatically in the background.

Question 20

I was chanting somewhere else. How can I import my previous data?

Accepted Answer

If you were using an older version of NaamJapa, we detect that data automatically and save it. If you were using a different app, go to the Account section in your Dashboard where you will find the Import Data feature.

Question 21

What are the subscription plans?

Accepted Answer

NaamJapa offers three tiers: Arambh (free, basic local counter), Sadhana (cloud sync, cross-device access, all chanting modes, analytics, goals, and customizations), and Tapas — our top plan that includes everything in Sadhana plus reminders, Discreet mode, camera finger gesture counting, priority support, and the ability to shape the product roadmap.

Question 22

Is there an annual discount?

Accepted Answer

Yes! Annual plans give you 2 months free compared to paying monthly. You can switch between monthly and annual billing from your subscription settings.

Question 23

What payment methods are accepted?

Accepted Answer

We accept all major credit and debit cards, UPI, net banking, and popular wallets. The available payment methods may vary based on your region.

Question 24

Do you offer refunds?

Accepted Answer

We do not offer refunds for partial billing periods. However, you can cancel your subscription at any time and continue to use premium features until the end of your current billing cycle.

Question 25

What happens if I cancel my subscription?

Accepted Answer

When you cancel, your premium features remain active until the end of your current billing period. After that, we keep your data on our servers for 7 days and then permanently delete it. If you want your data to stay on the cloud forever, you can switch to our Data Safe plan.

Question 26

What analytics does NaamJapa provide?

Accepted Answer

NaamJapa provides deep analytics to enhance and inspire your chanting practice. We track your daily chants, completed malas, session durations, trends over time, the chanting modes you use, and much more. The dashboard shows quick stats for today and this week, while the progress page offers detailed charts and historical views.

Question 27

What are milestones?

Accepted Answer

Milestones are achievements you unlock as you reach certain chanting totals — for example, completing your first mala, reaching 108 malas, or crossing 10,000 total chants. They celebrate your dedication and mark your spiritual journey.

Question 28

How are streaks calculated?

Accepted Answer

A streak counts consecutive days where you completed at least one mala (or met your daily goal, if set). If you miss a day, the streak resets. Streaks use your local timezone, so "a day" is based on your wall clock, not UTC.

Question 29

What is the Community Practice Board?

Accepted Answer

The Community Practice Board celebrates practitioners who opt-in to share their journey. Rankings are based solely on time spent in practice — not chant counts — because mantras vary in length and the depth of practice matters more than speed.

Question 30

What is the "Shape the Roadmap" feature?

Accepted Answer

Shape the Roadmap is available on the Tapas plan and lets you directly influence the future of NaamJapa. You can submit feature ideas, vote on features proposed by others, and join discussions through comments.

Frequently Asked Questions

Getting Started

Chanting & Modes

Features & Customization

Data & Sync

Plans & Billing

Progress & Community

Still have questions?